Site Reliability Engineering

Toil Reduction

Toil is the operational work that is manual, repetitive, automatable, and scales linearly with service growth. Anubiz Engineering audits your team's operational burden, quantifies the toil in hours per week, and systematically automates the highest-impact tasks so your engineers spend time on engineering, not operations.

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Toil Audit

We interview your team and observe their operational workflows for a week. Every manual task gets logged: what it is, how often it happens, how long it takes, who does it, and whether it requires judgment or is purely procedural. The output is a toil inventory ranked by hours consumed per month and automation feasibility. Most teams discover they spend 20-40% of engineering time on toil they have normalized.

Automation Priority Matrix

Not all toil is equally worth automating. We rank tasks by a simple formula: hours per month times automation feasibility divided by implementation effort. A 2-hour-per-week task that takes 4 hours to automate pays back in two weeks. A 30-minute-per-month task that requires a custom operator is not worth it yet. The priority matrix gives your team a clear automation backlog ordered by ROI.

Implementation Sprints

We execute automation in two-week sprints, starting with the highest-ROI items. Each sprint delivers working automation: scripts become cron jobs, cron jobs become operators, manual checks become automated monitoring. Every automated task includes logging so you can verify it runs correctly and measure actual time saved versus the estimate.

Ongoing Toil Tracking

Toil creeps back as services grow and new components are added. We set up a lightweight toil tracking system: a weekly 5-minute survey where each engineer logs manual operational tasks. Monthly reports show toil trends by category and team. When toil exceeds the target threshold (typically under 20% of engineering time), new automation work gets prioritized in the next sprint.

Why Anubiz Engineering

100% async — no calls, no meetings
Delivered in days, not weeks
Full documentation included
Production-grade from day one
Security-first approach
Post-delivery support included

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Skip the research. Tell us what you need, and we'll scope it, implement it, and hand it back — fully documented and production-ready.